Support is a necessary measure to provide you with peace of mind and an available resource to help when needed. A Support / Maintenance Agreement is your insurance in an unlikely event of issue or bug, and it also provides you with a trained professional for advice on an iHost product you use, be it a question, business process check, tip or trick, or general enquiry on usage.

 

In most cases a valid support agreement provides you with upgrades to latest versions of products. This means that as technology and features change you can rest assured of receiving the latest version available.

 

A dedicated Support Department has been setup to provide superior support and assistance. A support system is in place to create, track and trace and resolve support with a knowledge-base

 

iHost provides you with various ways to submit a support case: Web form | Email | Helpdesk Phone.