Reservation Assistant
Triton
Salon Iris
3C Integra
Skigee

INTEGRATED EMAIL AND FAX FOR HOTELS & RESORTS

E-Campaigning | E-Marketing | E-Mail | E-Fax

For Spa, Sport and Memberships

Spa-goers, club members, hotel guests and fitness/class attendees all need that little push to ensure they make their booked appointment, rock up to the fitness class, buy a little pamper-pack or visit the club they belong to.
 
Serenata @Mail allows an operator to quickly and easily send brochure quality, professional looking HTML emails (and faxes) directly from within the spa, fitness or membership system.
 
Ensure repeat business, eliminate no-show of appointments, reduce external advertising and marketing costs, increasing customer retention and revenues, as well as improving your property or club's image.
 
Check out the samples below and learn how many hotels, spas and clubs have benefitted.

Special Offers
Membership Renewal
Member welcome pack
Loyalty Statement
What's On
Birthday emails
Incentive Offers
eNewsletters

 
Benefits to Spa:
 
  • Instant: Reduce time in sending communications
  • Eliminate faxing and postage costs as well as phone calling
  • Maintain the cancellation or tardiness policies to help stick to schedule
  • Reduce lost-business
  • Ensure spa booking is attended and does not "no-show"
  • Solicit for upgrades and additional revenue streams automatically (e.g. - packages, special offers, membership)
  • Automatic send directly from the Spa or club system
  • No complicated application or interfaces
Benefits to Club / Membership:
 
  • Ensure repeat visits and members do not 'slacken-off'
  • Reduce external advertising and marketing costs
  • Send a range of communications consistent with your sales cycle (e.g. - joining pack, new contract, renewal reminder, incentive offer, etc)
  • Endorse your spa, club or hotel brand awareness
  • Cross sell loyalty, offers and membership schemes
  • Brochures, menus, PDF information and the like available in emails or embedded links
More information on Serenata @mail can be obtained here
Fact Sheet - @mail
View Video Presentation
Contact Sales
Serenata @mail for
Front Office
Sales & Catering
Dining / F&B
Folios & Documents
Customers
Case Studies