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LEADING SPA AND SALON MANAGEMENT
For hotels and resort spas and salons, leisure centres, and destinations
Reservation Assistant is leading the world as the spa and salon management solution of choice. Besides ease of use, scalability and flexibility in setup, Reservation Assistant continues to meet the demands of busy spas and salons.
In an always evolving industry, we listen to our customers, look for latest trends and ensure we deliver not only on functionality of the software, but also provide industry best-practice to ensure you stay ahead of the game.
Expertise, not just software:
The installation of Reservation Assistant begins with our consultants gaining an intimate knowledge of your business, it's goals and objectives, issues and requirements to ensure we deliver an operational solution to meet the needs of your staff, management, procedures and practices, objectives, as well as flexibility to deliver spa-goer choice.
iHost takes a partnering role in assisting and supporting you with Reservation Assistant, not just in supporting software, but by providing advice, business best-practice, procedural and recommendation to ensure you have all the controls to manage your business.
It's all in the detail:
Reservation Assistant equips your spa or salon with the tools needed to succeed. Guest expectations met, operations controlled, and fast and seamless delivery of information, providing you with a clear Return on Investment.
Here are just some of the key benefits and functionalities delivered: |
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Drag and drop, cut and paste, repeat, recur, track and trace
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Unlimited views based on therapists, rooms, equipment, and a combination of all
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Suggested best day/time of bookings, auto select best room and therapist
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User-defined colour coding
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Auto pricing based on client, member, time of day, season, day, and the like
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Group series bookings and group capabilities
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SMS and email confirmations and reminders
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Customised design of receipts, invoices, confirmations, gift vouchers, etc
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Extensive built-in reports - resources, guest, journals, financial, cancellation, lost business, stock and purchasing, sales and statistical, graphical, membership, and so on
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Waitlisting, tentative and confirmed bookings with cancellation charging
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Gift voucher and gift card capabilities with declining value, and expiry,
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Deposits and pre-payment support
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Charge to member account, health insurance settlements
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PMS interfaces, bank interfaces, credit card interfaces, access/gate control interfaces, finance system interfaces
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Support for bar coding, magnetic card reading, cash drawers and cameras
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Membership management with price levelling, and recurring account charges
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Guest, therapist, room and gender preferences
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Extended attributes: such as hair, skin, body and other therapuetic details
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Package management with exchange, a la carte, best of and price controlled
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Mailings and campaigning to target clients as needed
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Optional web bookings and web shop to sell retail and gift vouchers online
To learn more about Reservation Assistant, and how we can help your spa or salon, contact us to arrange an obligation free demonstration. | |
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